By purchasing a premium plan, customers are kindly reminded to communicate specific requirements, such as profiles for second marriages, prior to making a purchase. Our platform primarily caters to individuals seeking profiles for first marriages. Customers who have not communicated their specific needs in advance are regrettably not eligible for a refund.

We highly encourage all customers to thoroughly review our services and openly communicate their preferences to ensure a highly satisfactory experience. 

a) Cancellation of a subscription is not available. Therefore, we kindly request that our customers make their financial commitments thoughtfully, understanding that decisions related to marriage are not made lightly and should be approached with careful consideration. 

b) We value respectful and professional communication. Any misconduct, abuse, or misbehavior towards our support team will not be tolerated, and we reserve the right to block the user's profile without any refund. 

c) Users are advised that once a service, such as messaging, expressing interest, or viewing contact details, is utilized, no refund requests will be entertained. It is the user's responsibility to use these services responsibly and adhere to our guidelines.